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One Million US Kaspersky Customers Transferred to Pango’s UltraAV

Kaspersky’s customers in the US are being acquired by cybersecurity firm Pango and will be offered UltraAV antimalware software.

Kaspersky software ban

Kaspersky’s customers in the United States are being notified that their antimalware product subscription will be transferred to Pango’s UltraAV after the Russian company was banned from offering its software in the US.

Kaspersky announced in mid-July that it had decided to wind down its operations in the United States following the Commerce Department’s ban on the sale of its software. 

Customers have been given until September 29 to migrate to other products. After this date, Kaspersky’s network will have to stop operating and software updates will no longer be provided.  

When it made the announcement, the Kaspersky offered customers a selection of its security solutions for free for six months. 

Now, it has been announced that Kaspersky customers in the United States will be transferred to UltraAV, a little-known antivirus brand based in the US. 

UltraAV is an antivirus brand of Pango Group, a firm that was formed recently after Aura was split into two standalone entities: Aura, which provides all-in-one online safety solutions for consumers, and Pango, which provides cybersecurity solutions to both consumers and enterprises with a focus on breach response, scalable security products, and integration. 

In addition to UltraAV, other Pango brands include VPN360, OVPN, UltraVPN, Betternet, AnchorVPN, and Hotspot Shield.

Axios has learned that Pango is acquiring roughly 1 million new users through the deal with Kaspersky. Financial terms of the deal have not been disclosed. 

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The UltraAV website now hosts a special page welcoming Kaspersky users. According to this page, the features being offered with UltraAV (or UltraAntivirus) include malware protection with zero-day threat detection, ransomware protection, application control, password manager, USB drive protection, anti-phishing, VPN, and identity theft protection.

In addition to the features provided by the Kaspersky antimalware product, UltraAV provides real-time authentication alerts, high-risk transaction monitoring, and $1 million identity theft insurance. However, UltraAV lacks the webcam protection and online payment protection provided by Kaspersky’s product. 

In the case of Windows users, no action is required. Users will have access to Ultra AV and Ultra VPN by mid-September. Mac and Android users will receive an email notification when Ultra AV can be set up on their device. 

In terms of billing, the UltraAV website says Kaspersky stopped billing monthly and annual customers in June 2024, and billing with UltraAV will resume in October 2024.

“You will keep the same price for your UltraAV account as you did for Kaspersky. If you were to repurchase UltraAV with all the features provided in your Kaspersky account, it would cost $47.88 per year, billed annually for the first year and then would renew at the full price of $149.99,” customers are being told. 

Related: Germany Warns Against Russia’s Kaspersky Anti-Virus Software

Related: Mysterious Operative Haunted Kaspersky Critics

Related: Italy Investigates Russia’s Kaspersky Antivirus Software

Written By

Eduard Kovacs (@EduardKovacs) is a managing editor at SecurityWeek. He worked as a high school IT teacher for two years before starting a career in journalism as Softpedia’s security news reporter. Eduard holds a bachelor’s degree in industrial informatics and a master’s degree in computer techniques applied in electrical engineering.

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