Authorities in 40 US states have reached a settlement totaling more than $16 million with Experian and T-Mobile over data breaches suffered by the companies in 2012 and 2015.
The multi-state settlement with Experian totals more than $13.67 million and the settlement with T-Mobile is for $2.5 million. In addition, each company has agreed to take steps to improve their data security practices.
The attorneys general in several states published press releases on Monday announcing how much they will each receive from these settlements. Hawaii, for instance, is getting roughly $180,000, Massachusetts will receive over $625,000, New Jersey $500,000, Pennsylvania $460,000, Michigan $360,000, and Nebraska will get $140,000.
The settlement is related to two cybersecurity incidents. The first incident came to light in 2012, when the Secret Service alerted an Experian subsidiary that an identity thief posing as a private investigator was abusing the company’s services to obtain sensitive personal information. The incident involved more than three million queries seeking personal information.
The identity thief was caught and prosecuted, but authorities were unhappy that Experian never notified impacted individuals of the breach.
Then, in 2015, Experian disclosed an incident in which a hacker had accessed a network segment storing information of 15 million T-Mobile customers — Experian stored T-Mobile customer data because the mobile carrier was using it to process customer credit applications.
Experian at the time did notify affected customers and offered them two years of free credit monitoring services, but authorities decided to take action against the credit reporting firm over its poor cybersecurity practices.
As part of the settlement announced this week, Experian will need to implement a comprehensive information security program and take other steps to prevent such incidents from occurring in the future.
It will also be required to offer impacted consumers five years of free credit monitoring services, in addition to the two years offered in 2015 and the two years that were offered as a result of a class action settlement in 2019.
As for T-Mobile, the company is required to strengthen third-party oversight to ensure that vendors handling its customers’ data can protect the sensitive information they are entrusted with.