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The Port of Los Angeles Implements Security Management Solution to Enhance Situational Awareness and Security

In an effort to improve security and situational awareness at the busiest U.S. container port, The Port of Los Angeles has begun implementation of a new integrated command and control platform to fuse, correlate and analyze information across disparate security systems.

In an effort to improve security and situational awareness at the busiest U.S. container port, The Port of Los Angeles has begun implementation of a new integrated command and control platform to fuse, correlate and analyze information across disparate security systems.

The system, NICE Situator, an open platform situation management solution from NICE Systems Ltd. (NASDAQ: NICE), will connect the Port of Los Angeles with external agencies to enhance the Port’s ability to collaborate, share information and respond to incidents. In addition, the Port will use Situator to automate its response plans for managing incidents, ensuring that standard operating procedures and best practices are always followed. All activity that is managed through NICE Situator can also be logged by the system, enabling Port officials to see what actions were taken, under what conditions, when and by whom.

“Security is unquestionably a top priority for us,” said Julia Kirwan, the Port Police Technology Manager for the Port of Los Angeles. “NICE Situator enhances our security capabilities by connecting the dots across all of our available information sources, and by streamlining and coordinating our response actions. It facilitates operational response so that field personnel and incident commanders know what’s happening and what to do.”

The Port of Los Angeles is the busiest container port in the United States and one of the largest cruise ship centers on the U.S. West Coast, transporting more than 850,000 passengers annually. NICE Situator will help the Port improve its situational awareness and incident response capabilities to ensure the safety and security of passengers and continuity of operations, by fusing siloed systems into an integrated command and control platform, and by correlating and analyzing these different sources of security information.

NICE Situator is a situation management software platform that enables automatic situation planning, response and analysis in real time, as well as thorough post incident reviews and investigations. NICE Situator integrates to a wide array of sensors and security systems, analyzing and correlating information to help organizations connect the dots and improve situational awareness, incident response and decision-making. The platform’s generic gateways and open architecture make it possible to integrate to virtually any existing or future security device, system, or data source. Organizations that deploy the solution are not constrained to specific types or brands of security solutions and are able to choose the solutions that fit their security requirements.

With NICE Situator, organizations have the ability to fuse many different types of security devices and systems into a unified platform, including: access control, video systems, perimeter intrusion sensors, location tracking (RFID, GPS), panic buttons, environmental sensors, communication devices, and much more. Through this integration, the system is able to present a Common Operating Picture (COP), with real-time alerts and information from all integrated systems displayed on a multi-layered Geographical Information System (GIS)-based interface, enabling security operators to continuously monitor and interact with systems, people and assets for a higher level of situational awareness.


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