Security Experts:

Connect with us

Hi, what are you looking for?



Orbitz Data Breach Impacts 880,000 Payment Cards

Expedia-owned travel website Orbitz announced on Tuesday that it has discovered and addressed a data security incident affecting hundreds of thousands of users.

Expedia-owned travel website Orbitz announced on Tuesday that it has discovered and addressed a data security incident affecting hundreds of thousands of users.

In a statement provided to SecurityWeek and other news websites, Orbitz revealed that malicious actors apparently gained access to a legacy platform between October 1 and December 22, 2017. The attackers may have stolen personal and financial data from this platform, which stored both consumer and business partner information.

The breach was discovered on March 1 following an investigation conducted by Orbitz. The company said in contracted forensic investigation and other cybersecurity experts to help it analyze the incident and eliminate vulnerabilities. Law enforcement has also been notified.

Orbitz has highlighted that the hackers targeted a legacy platform and there is no evidence that the current website is affected.

The investigation showed that the attackers may have accessed personal information submitted by consumers who made certain purchases between January 1 and June 22, 2016. Information on Orbitz partners who made purchases between January 1, 2016 and December 22, 2017 may have also been stolen.

The exposed information includes full name, gender, date of birth, phone number, email address, physical and billing address, and payment card data. The company said the breach impacted roughly 880,000 payment cards.

There is no evidence that passport and travel itinerary information has been compromised, and Orbitz does not store social security numbers (SSNs) for customers in the United States.

“We are working quickly to notify impacted customers and partners. We are offering affected individuals one year of complimentary credit monitoring and identity protection service in countries where available. Additionally, we are providing partners with complimentary customer notice support for partners to inform their customers, if necessary,” Orbitz stated.

“Anyone who is notified is encouraged to carefully review and monitor their payment card account statements and contact their financial institution or call the number on the back of their card if they suspect that their payment card may have been misused,” the company added.

Potentially impacted customers can obtain more information by calling 1-855-828-3959 (toll-free in the U.S.) or 1-512-201-2214 (international), or by visiting is used by millions of people to search for and book hotels, flights, cruises, cars and other vacation-related activities. The company was acquired by Expedia in 2015 for $1.6 billion.

Related: Travel Agent Association Breach Highlights Supply Chain Threat

Related: Travel Tech Giant Sabre Investigating Data Breach

Related: TripAdvisor’s Viator Suffers Payment Card Data Breach, 1.4 Million Affected

Written By

Eduard Kovacs (@EduardKovacs) is a contributing editor at SecurityWeek. He worked as a high school IT teacher for two years before starting a career in journalism as Softpedia’s security news reporter. Eduard holds a bachelor’s degree in industrial informatics and a master’s degree in computer techniques applied in electrical engineering.

Click to comment

Expert Insights

Related Content

Application Security

Cycode, a startup that provides solutions for protecting software source code, emerged from stealth mode on Tuesday with $4.6 million in seed funding.


Zendesk is informing customers about a data breach that started with an SMS phishing campaign targeting the company’s employees.


The release of OpenAI’s ChatGPT in late 2022 has demonstrated the potential of AI for both good and bad.

Data Breaches

GoTo said an unidentified threat actor stole encrypted backups and an encryption key for a portion of that data during a 2022 breach.

Management & Strategy

Industry professionals comment on the recent disruption of the Hive ransomware operation and its hacking by law enforcement.


A new study by McAfee and the Center for Strategic and International Studies (CSIS) named a staggering figure as the true annual cost of...


The FBI dismantled the network of the prolific Hive ransomware gang and seized infrastructure in Los Angeles that was used for the operation.

Management & Strategy

Tens of cybersecurity companies have announced cutting staff over the past year, in some cases significant portions of their global workforce.