IBM Opens Security Operations Center in Costa Rica

Tech giant IBM announced on Wednesday that it has officially opened a new Security Operations Center (SOC) located in Heredia, Costa Rica.

The company said that the SOC will help address the growing security needs of its clients in the region and will be operating 24 hours a day, seven days a week, with a team in place to monitor the latest security events experienced by IBM clients.

The new SOC adds to IBM’s existing services offered in Costa Rica including cloud, business analytics, project management, human resources, financial services and more.

“We would like to thank IBM for its confidence to reinvest in an operation that will create more quality jobs for its citizens,” said Costa Rican President Luis Guillermo Solis. “The announcement of a new IBM Security Operations Center reinforces the international image that Costa Rica is a strategic target for high-tech investments and is evidence of the commitment made since the first day of this government to dedicate ourselves to proactively executing a directive in favor of new, quality jobs—the main objective of our visit to the United States. This is a tribute to the quality of human talent in the region.”

IBM’s security services group currently has more than 6,000 security services professionals. Through this latest facility and its 10 SOCs located in the United States, Poland, Japan, Brazil, Belgium, India and Australia, IBM says it manages and monitors 15 billion security events every day for more than 4,000 customers.

IBM, which has been operating in the region for 10 years, also introduced several educational initiatives, providing student scholarships through a program sponsored by Costa Rican Investment Promotion Agency (CINDE), university courses focused on key subjects like security and cloud computing, and reading companion software for 12 educational centers that are designed to help citizens improve knowledge of the English language.