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Dixons Carphone Breach: Much Larger Than First Thought

A data breach at Dixons Carphone that was made public last month

A data breach at Dixons Carphone that was made public last month resulted in 10 million records being accessed by unknown actors, the consumer UK electronics retailer announced Tuesday.

The company initially said that only 1.2 million records containing personal data of its customers, such as name, address or email address, were accessed during the intrusion. They also claimed that the accessed data did not include financial information.

In an update released this week (PDF), the company revealed that hackers were able to access approximately 10 million records containing personal data. The incident happened last year, but no specific details on when or how the intrusion took place were provided.

Although it initially said that the attackers were attempting to access 5.9 million cards and that 105,000 non-EU issued payment cards were indeed compromised, the company now says that the impacted records did not contain payment card details.

“While there is now evidence that some of this data may have left our systems, these records do not contain payment card or bank account details and there is no evidence that any fraud has resulted. We are continuing to keep the relevant authorities updated,” Dixons Carphone said.

The company also announced that it has decided to inform all of its customers of the data breach. The retailer claims that this is only a precaution and that it only apologizes to customers, while advising them of available protective steps they could take to minimize the risk of fraud.

“As we indicated previously, we have taken action to close off this access and have no evidence it is continuing,” the company said.

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Related: Possible Data Breach at Adidas Could Impact Millions of U.S. Customers

Written By

Ionut Arghire is an international correspondent for SecurityWeek.

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