Connect with us

Hi, what are you looking for?

SecurityWeekSecurityWeek

Incident Response

Dixons Carphone Breach: Much Larger Than First Thought

A data breach at Dixons Carphone that was made public last month

A data breach at Dixons Carphone that was made public last month resulted in 10 million records being accessed by unknown actors, the consumer UK electronics retailer announced Tuesday.

The company initially said that only 1.2 million records containing personal data of its customers, such as name, address or email address, were accessed during the intrusion. They also claimed that the accessed data did not include financial information.

In an update released this week (PDF), the company revealed that hackers were able to access approximately 10 million records containing personal data. The incident happened last year, but no specific details on when or how the intrusion took place were provided.

Although it initially said that the attackers were attempting to access 5.9 million cards and that 105,000 non-EU issued payment cards were indeed compromised, the company now says that the impacted records did not contain payment card details.

“While there is now evidence that some of this data may have left our systems, these records do not contain payment card or bank account details and there is no evidence that any fraud has resulted. We are continuing to keep the relevant authorities updated,” Dixons Carphone said.

The company also announced that it has decided to inform all of its customers of the data breach. The retailer claims that this is only a precaution and that it only apologizes to customers, while advising them of available protective steps they could take to minimize the risk of fraud.

Advertisement. Scroll to continue reading.

“As we indicated previously, we have taken action to close off this access and have no evidence it is continuing,” the company said.

 Related: HR Services Firm ComplyRight Suffers Data Breach

Related: Typeform Data Breach Hits Many Organizations

Related: Possible Data Breach at Adidas Could Impact Millions of U.S. Customers

Written By

Ionut Arghire is an international correspondent for SecurityWeek.

Daily Briefing Newsletter

Subscribe to the SecurityWeek Email Briefing for the latest cybersecurity threats, trends, and expert insights.

Click to comment

Trending

Daily Briefing Newsletter

Subscribe to the SecurityWeek Email Briefing to stay informed on the latest threats, trends, and technology, along with insightful columns from industry experts.

Today’s attackers are no longer breaking in — they’re logging in. Join this live webinar as we break down the modern identity attack chain and examine how recent breaches exploited weaknesses in authentication, identity verification, and access management processes.

Register

AI has accelerated both sides of the fight. Adversaries are weaponizing vulnerabilities faster, while defenders are racing to ship detections and configurations. Join this live webinar as we explore how to prove your controls actually hold against new threats, map your security maturity, and unite breach simulation with automated pentesting into a single, coordinated program.

Register

People on the Move

Ann Barron-DiCamillo has been named Executive Vice President and Global Chief Information Security Officer at U.S. Bank.

Axonius has appointed Moshe Ben Simon as Chief Product Officer.

Stephen Garcia has been named Chief Information Security Officer at BreachRx.

More People On The Move

Expert Insights