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Clorox Blames Damaging Cyberattack for Product Shortage

Clorox says the recent cyberattack has been contained, but production is still not fully restored and there is a short supply of products. 

Cleaning products manufacturer Clorox says the recent cyberattack has been contained, but production is still not fully restored and some of its consumer products are in short supply. 

Clorox revealed in mid-August that it was hit by a cyberattack that forced it to shut down many of its systems. 

While the company has not shared any information on the attack itself, it could be a ransomware attack, which typically causes significant disruption to targeted organizations. On the other hand, no known cybercrime group appears to have taken credit for it. 

In an 8-K form filed on Monday with the US Securities and Exchange Commission (SEC), Clorox said it believes the incident has been contained as a result of the steps it has taken in response to the attack. 

However, the company is still “operating at a lower rate of order processing and has recently begun to experience an elevated level of consumer product availability issues.”

“The cybersecurity attack damaged portions of the Company’s IT infrastructure, which caused widescale disruption of Clorox’s operations. The Company is repairing the infrastructure and is reintegrating the systems that were proactively taken offline,” Clorox noted.

Production has resumed at a vast majority of manufacturing sites and the firm expects to start transitioning back to automated order processing next week, but it still does not know how long it will take for everything to return to normal.

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Clorox expects the incident to have a material impact on financial results for the first quarter, but long-term impact is still being determined. 

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Related: Bedding Giant Tempur Sealy Takes Systems Offline Following Cyberattack

Written By

Eduard Kovacs (@EduardKovacs) is a managing editor at SecurityWeek. He worked as a high school IT teacher for two years before starting a career in journalism as Softpedia’s security news reporter. Eduard holds a bachelor’s degree in industrial informatics and a master’s degree in computer techniques applied in electrical engineering.

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