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ReliaQuest Confirms ShinyHunters Hack, but Says Impact Was Limited

A ReliaQuest employee fell victim to a phishing attack and the hackers gained access to a dashboard.

ReliaQuest hacked by ShinyHunters

Cybersecurity firm ReliaQuest has confirmed being targeted by hackers affiliated with the notorious ShinyHunters group, but claims the impact of the attack was limited.

ReliaQuest revealed on August 17 in a post on X that it had been tracking a widespread ShinyHunters phishing campaign involving domains with the ‘company.claims’ URL pattern. 

The company also warned that the hacker gang has been expanding its social engineering tactics to include legal team impersonation alongside IT and help desk impersonation. 

In response to that now-deleted post, someone shared several screenshots that appeared to show access to a ReliaQuest Okta dashboard.

The same screenshots were posted on ShinyHunters’ website, along with a message taunting the security firm. 

ReliaQuest addressed the incident on Monday, admitting it had been targeted in a social engineering attack over the weekend. 

According to the company, the hackers registered a fake domain and set it up to host a ReliaQuest SSO phishing page. 

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“The threat actor then called multiple ReliaQuest teammates, each time posing as a security employee by name in an attempt to steer them towards the fake page,” the security firm explained. “One teammate entered their password and approved the push notification on their phone. That handed the attacker a brief session on our identity dashboard.” 

ReliaQuest says the attackers obtained view-only access to the dashboard, and pointed out that its applications, systems, and customer data were not compromised. 

“The threat actor continued with attempts to access these applications from the dashboard but was consistently denied due to the security controls in place,” it noted.

ReliaQuest added, “No additional identities were accessed, no business applications were reached, no customer or ReliaQuest data was accessed beyond the user’s login credentials, and no persistence was established. Claims that ReliaQuest was compromised or targeted by ransomware are false.”

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Written By

Eduard Kovacs (@EduardKovacs) is senior managing editor at SecurityWeek. He worked as a high school IT teacher before starting a career in journalism in 2011. Eduard holds a bachelor’s degree in industrial informatics and a master’s degree in computer techniques applied in electrical engineering.

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