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FBI Blames Contractor’s Missed Patch for ShinyHunters Breach

The FBI has removed an Accenture contractor over a data breach that exposed personal information of thousands of bureau employees.

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The FBI has removed an Accenture contractor over a data breach that exposed personal information of thousands of bureau employees, Reuters reported on Tuesday, citing two people familiar with the matter.

The FBI has not publicly named the contractor or the organization involved. However, a senior bureau official told Reuters that its review so far points to a security patch that had not been applied by the contractor responsible for the affected system.

“To date, our review has determined that the incident occurred as the result of a security failure of a platform managed by a third-party organization — after a contractor failed to implement a security patch explicitly issued to secure the platform,” FBI cyber chief Brett Leatherman said in a statement.

“As such, the FBI has removed the contractor and taken all necessary steps to both mitigate any further risk and protect our workforce,” Leatherman added.

According to Reuters’ sources, the system in question is Oracle’s PeopleSoft human resources platform, and the outside organization is Accenture. 

ShinyHunters had previously claimed it exploited PeopleSoft to break into the FBI’s job site, and Google recently warned that the threat actor had been targeting vulnerable PeopleSoft instances to steal data. 

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Accenture did not answer questions about the contractor or the alleged patching failure. Instead, the company said in a statement that it was “proud to support the mission of the FBI and will continue to do so.”

The ShinyHunters cybercrime group announced on September 22 that it had hacked FBI systems. It targeted the agency’s jobs website and allegedly obtained information on all employees, including sensitive information, some of which it leaked to the media.

The attack allegedly aimed to pressure the FBI to correct or remove a report the agency published in May to warn organizations about ShinyHunters attacks. The hackers claimed the report made false allegations. 

Shortly after ShinyHunters announced the breach, law enforcement said it had arrested an alleged leader of the group in the Netherlands on September 15. ShinyHunters seemed defiant and urged victims to continue negotiating, threatening to leak their data unless they paid up.

The arrest of another alleged ShinyHunters leader, Saif al-Din Khader (aka Rey), came to light on October 3. Rey was reportedly arrested in Jordan and has been cooperating with authorities.

At the time of writing, ShinyHunters’ website is still live, but a post urging organizations to pay up has been removed. The most recent victim post is dated September 22. 

Related: FBI Arrests ‘Most Wanted’ Developer of Ploutus ATM Malware

Related: In Rare Move, Alleged Iranian State Hacker Extradited to US

Related: Crypto Scammers Hijack Microsoft’s Official X Account

Written By

Eduard Kovacs (@EduardKovacs) is senior managing editor at SecurityWeek. He worked as a high school IT teacher before starting a career in journalism in 2011. Eduard holds a bachelor’s degree in industrial informatics and a master’s degree in computer techniques applied in electrical engineering.

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