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Data Breaches

Dell Says Customer Names, Addresses Stolen in Database Breach

Tech giant notifies millions of customers that full names and physical mailing addresses were stolen during a security incident.

Dell Technologies has sent notices to millions of customers warning that data including full names and physical addresses was stolen during a security incident.

The US technology giant did not provide any details on the breach beyond a brief statement mentioning “an incident involving a Dell portal, which contains a database with limited types of customer information.

A brief notice sent to customers said the hacked database contained very basic customer data related to purchases from Dell. 

Dell said an investigation has confirmed that data accessed include customer names, physical mailing addresses and information on Dell hardware and order information.

The pilfered data also included order service tags, item description, dates of orders and customer warranty information.

“The information involved does not include financial or payment information, email addresses, telephone numbers or any highly sensitive customer information,” the company declared.

At press time at 10AM PST on Monday, Dell had not yet filed a breach notice with the Securities and Exchange Commission (SEC).  

Editor’s note: SecurityWeek will provide updates as more information becomes available.

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