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Acer Confirms Breach of Servers in Taiwan

Taiwanese tech giant Acer has confirmed that, in addition to servers in India, hackers breached some of its systems in Taiwan.

Acer initially confirmed that some of its servers in India had been hacked after a group called Desorden claimed to have stolen more than 60 gigabytes of data from Acer India.

The hackers claimed to have obtained information on millions of customers, login credentials used by thousands of retailers and distributors, and various corporate and financial documents.

Acer immediately confirmed the breach of its Indian servers, but described it as an isolated attack targeting its after-sales service systems in India.

Acer hacked

According to, the hackers later said they also breached some Acer systems in Taiwan, and claimed that Malaysia and Indonesia servers were vulnerable as well. The attackers allegedly stole employee information from the servers in Taiwan.

In a second statement issued by the company, Acer confirmed that an attack was detected in Taiwan, but highlighted that customer data was not compromised.

“The incident has been reported to local law enforcement and relevant authorities, has not caused interruption to our business continuity and has no material impact to our finance and operations,” Acer said.

Desorden typically steals files from major organizations and then threatens to sell them on the black market if the victim doesn’t pay a ransom. Judging by Acer’s statement, the company will not be paying any ransom. 

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Eduard Kovacs (@EduardKovacs) is a contributing editor at SecurityWeek. He worked as a high school IT teacher for two years before starting a career in journalism as Softpedia’s security news reporter. Eduard holds a bachelor’s degree in industrial informatics and a master’s degree in computer techniques applied in electrical engineering.