OpenAI is rolling out a suite of new compliance and administrative tools for the business edition of ChatGPT as it continues to lean heavily on security features to sell to enterprise customers.
The new OpenAI tools include an Enterprise Compliance API and integrations with eDiscovery and Data Loss Prevention (DLP) companies to clear the way for ChatGPT Enterprise deployments in heavily regulated industries like finance, healthcare and legal services.
OpenAI said the API provides a record of time-stamped interactions, including conversations, uploaded files, workspace GPT configuration and metadata, memories, and workspace users to allow regulated organizations to audit and take action on ChatGPT Enterprise workspace data.
The company said the integrations with third-party service providers support a range of compliance-related activities, such as archiving, audit trails, data redaction and retention, and policy enforcement
The tools are being positioned as crucial to help business customers meet requirements for regulations like FINRA, HIPAA, and GDPR; prepare and maintain data in the case of legal proceedings; and DLP monitoring and deletion of sensitive data such as Personally Identifiable Information (PII), Protected Health Information (PHI), or financial data.
Last August, the hotshot generative-AI company shipped ChatGPT Enterprise with a heavy emphasis on privacy and security and a public commitment not to use client-specific prompts and data in the training of its models.
The security-centric features of the new ChatGPT Enterprise are meant to address ongoing business concerns about the protection of intellectual property and the integrity of sensitive corporate data when using LLM (large language model) algorithms.
The ChatGPT Enterprise rollout comes as organizations ramp up investments in use-cases for generative-AI beyond chatbots. Microsoft has already put ChatGPT to work on automating cybersecurity tasks while Google’s software engineers have added AI to expand code coverage in OSS-Fuzz, its open source fuzz testing infrastructure.
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