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Customer Experience (CX) has gone from a buzzword to an imperative in just a few short years. A reported 80 percent of companies responding to Gartner’s marketing leaders survey now say they expect to compete mainly based on CX. Forrester has created a Customer Experience Index by which they measure and rank CX leaders. And there are hundreds of customer experience conferences to choose from every year. 

Google announced Monday it is shutting down the consumer version of its online social network after fixing a bug exposing private data in as many as 500,000 accounts.The US internet giant said it will "sunset" the Google+ social network for consumers, which failed to gain meaningful traction after being launched in 2011 as a challenge to Facebook.

California Bill Requires Unique Passwords in Connected DevicesThe state of California recently passed a bill that requires the manufacturers of connected devices to use unique hardcoded passwords for each device manufactured.

An Irish man pled guilty in a United States court to his role in the administration of Silk Road, a black-market website. 

Phishing is nearly as old as email, but it is still a major attack vector for cybercriminals. Some of the most prominent cyber incidents of the past few years are the result of phishing attempts. Despite the maturity of this problem, the solutions proposed by the industry during the past decades haven't been successful.

One Year After Release, Google Fuzzer Still Finds Many Flaws in SafariOne year after it was released as open source by Google Project Zero, the Domato fuzzer has still found a significant number of vulnerabilities in Apple's Safari web browser.

The U.S. Department of Homeland Security (DHS) and the U.K. National Cyber Security Centre (NCSC) have denied investigating the presence of Chinese spy chips in Supermicro servers, as claimed by a bombshell report published last week by Bloomberg.

During the Soviet era, the country's top computer scientists and programmers largely worked for the secret services.That practice appears to have resumed under President Vladimir Putin, as Russia faces accusations of waging a global campaign of cyber attacks.

Relying on various embedded and connected technologies to improve agricultural and livestock management, precise agriculture is exposed to vulnerabilities and cyber-threats, a new report from the United States Department of Homeland Security (DHS) warns. 

Splunk this week unveiled a new solution designed to help industrial organizations protect control systems, monitor and diagnose equipment, and predict downtimes.

LONDON (AP) — The West unleashed an onslaught of new evidence and indictments Thursday accusing Russian military spies of hacking so widespread that it seemed to target anyone, anywhere who investigates Moscow's involvement in an array of criminal activities — including doping, poisoning and the downing of a plane.

Reading legal documents is not something I usually enjoy. The Muller indictment of the Russian DNC hackers was different - the amount of detail revealed in the document stunned me, and suggests that the US had very deep visibility into the hackers’ operations. In this article I am not going to look at the details of the hacking or phishing attacks used.

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